SlotVibe Online Casino takes Responsible Gambling very seriously. Its main objective is that players enjoy all its marvelous games responsibly to avoid disappointment, frustration, and social/professional problems.
While we know that most players will play healthily, we are also fully aware that gambling may become addictive for others. This can affect their budget and their family relationships, social behavior, and performance at work.
Having said so, we have implemented a few practical tools to help you stay in control of your gambling activity.
We recommend that you carefully read about the tools we have available to assist you if you ever feel the need to use them.
How We Help You
If you click on 'Deposit' on the top right corner of the website and then on Responsible Gaming on your left, you will find a few tools that can help you play responsibly.
- Deposit, loss, and wager limits – you can set a daily, weekly, or monthly limit to the amounts you deposit, lose and wager. Whenever you reach these limits, you will be notified via email. While decreasing your limits is automatic, you will need to wait 24 hours to do so if you want to increase them again.
- Session limit – you can set the duration of your gaming sessions. Once you reach it, you will automatically be logged off from your account. While decreasing your limits is automatic, you will need to wait 24 hours to do so if you want to increase them again.
- Cooling-off Period – if you need a break from SlotVibe, you are welcome to set a period to stay away. This will take effect immediately too. During this period, you will not be able to log in to your account, and you will not receive any promotional communications from us. See below for how long you can enjoy a cool-off period.
- 1 Day
- 3 Days
- 1 Week
- 1 Month
- 3 Months
- 6 Months
- Self-exclusion – if things are getting out of control, you can self-exclude for a definite or indefinite time. Please don't hesitate to contact our Customer Support via Live Chat to implement your self-exclusion. This will take effect immediately, and during that time, you will not be able to log in to your account, nor will we send you promotional emails or messages.
The Cooling-Off period is applied to your account immediately. Upon expiring, your account will be re-activated automatically.
Please note, upon the Self-Exclusion period expiring, your account will be re-activated automatically.
Please Take Note
If you have any funds left that you wish to withdraw, please do so before the cool-off or self-exclusion times are set. Otherwise, you will need to contact [email protected] to action this request. Please note that the identity verification process still applies during cooling-off and self-exclusion.
Several organisations can assist you if you need further help. Please do not hesitate to contact the below professional and dedicated organisations.
Gamblers Anonymous – the service is free. Once you access their website, you can choose to directly contact a professional to assist you or join therapy groups available in your region. These sessions can also be online.
GamCare – contact this UK-based organisation to chat with a friendly agent in real-time or dial this toll-free number: 0808 8020 133. Whichever way you choose to contact GamCare, you will receive excellent service, understand what gambling addiction is about, and get support.
Your region may also have smaller but equally effective organisations willing to assist you. Google is your friend, so it's worth spending some minutes checking what is available to you locally.
Some More Tips and Advice
There are some procedures you can implement for yourself and your gambling activity.
Set a budget – set a gambling budget and stick to it.
Don’t isolate yourself – spend some time with your family and friends.
Have other hobbies – find something you enjoy doing. It will help you limit your time gambling.
Don’t chase losses – if you experience a losing streak, don't try to compensate for losses. Have a break and play again later or the following day.
Don’t be ashamed – we all need help from time to time, so never feel embarrassed to ask for support.
You are not alone – that is why therapy groups are fantastic. You will meet like-minded people who share the same issue as you do.
It is strictly forbidden for an under 18 to sign up and play at SlotVibe. When the system detects a minor, it will not let them create an account. If we suspect that a minor has managed to sign up, we will request verification documents to prove their age, and the account will be suspended while we investigate the matter. The account will be fully locked if we find out that the individual is indeed under 18.
It is also crucial that parents and guardians cooperate in protecting their children. There is software available to install on your computer that can ensure that your under 18 children cannot access SlotVibe or other casinos.
Have a look at:
Gambling is, above all, for entertainment and not a source to make money or earn a salary, and this is what players should always keep in mind. We believe that if you implement all or some of the procedures we mentioned above, you will always be gambling in a safe environment, knowing that you are in control. So, log in to your account and enjoy your SlotVibe experience with all the fun responsibly.